PT Bank SeaBank Indonesia

1. Field Collection Agent

Requirement :

• Perform billing visits to non-performing loan portfolios under management
• Prepare a list of debtors before making a visit
• Updating all results of debtor visits through daily reports 
• Follow up on contactable debtors and payment promises
• Follow up on debtors who break their promises to pay

2. Customer Operations (RTM)

Job Description :

• Monitor all contact center operational services in real-time to help agents achieve productivity targets on daily
• Check the attendance and compliance each contact center agent
• Perform the actions needed when there is an increase in the volume of incoming
• Compile reports related to the performance of the contact center daily/ weekly/ monthly
• Identify and convey issues in the system and reporting to the Production Support in real-time

Requirements :

• Minimum Bachelor’s Degree in any major
• Minimum 1 year of experience in Financial, Banking, or related industry
• Understand the provisions of BI, OJK, and applicable laws and regulations related to Bank business activities
• Excellent verbal, written, and interpersonal communication skills
• Good time management skills
• Able to analyze data trends and anomalies
• Able to use data processing tools such as Excel or Google Sheet
• Placement: Solo, Surakarta

3. Risk Policy & Project

Job Description :

• Coordinate the implementation of periodic reviews of credit risk measurement methods, including the suitability of assumptions, data sources and procedures used
• Proposing risk appetite, risk tolerance, and risk limits for retail credit risk
• Prepare and coordinate the implementation of reports or information related to retail credit risks
• Carry out data analysis to support the preparation of loan product policies
• Prepare and propose retail credit risk management policies and strategies
• Coordinate the implementation of retail credit risk strategy policies with other related units
• Coordinate the implementation of improvements to the risk measurement system if there are changes in the Bank’s business activities, products, transactions and material risk factors
• Coordinate the implementation of evaluations of model accuracy and validity of the data used
• Conduct regular reviews of retail credit risk management policies
• Coordinate the implementation of the internal control system in implementing retail credit risk management
• Conduct socialization/explanation to related units regarding portfolio conditions and/or retail credit risk measurement methods

Requirements :

• Minimum Bachelor’s Degree in any major
• Minimum 4-5 years of experience in banking risk management functions, especially related to credit
• Master the provisions of BI, OJK, and applicable laws and regulations related to Bank business activities
• Have knowledge in the field of risk management
• Have good analytical and problem solving skills

4. Compliance Advisory

Job Description :

• Identify changes in rules and regulations and conduct socialization to all relevant departments to ensure the alignment of company operations with related rules and regulations
• Recommend reviews and identify possible risks related to rules and regulations to all internal company parties in the formulation and planning of new initiatives, procedures, and products
• Reviewing and collecting all documents related to registration and licensing of new products according to a predetermined schedule
• Coordinate new products to regulators according to the applicable timeline
• Monitor all registrations and licenses of new products and existing products in order to remain in accordance with applicable rules and regulations

Requirement :

• Bachelor’s Degree
• Minimum 5 years of experience in a related field (Compliance, Audit, or Operational Risk)
• Adequate knowledge and experience regarding banking products and activities including the provisions of the relevant laws and regulations
• Adequate knowledge of risk assessment and compliance risk mitigation
• Minimum Risk Management Certificate in accordance with applicable Otoritas Jasa Keuangan (OJK) regulations Compliance, Anti Pencucian Uang (APU) and Pencegahan Pendanaan Terorisme (PPT) officer level certified (optional)