Beranda LOKER S1 Rekrutmen PT Bank SMBC Indonesia Tbk

Rekrutmen PT Bank SMBC Indonesia Tbk

2026-10-20, 19:59

PT Bank SMBC Indonesia Tbk adalah bank devisa swasta terkemuka di Indonesia yang sebelumnya dikenal sebagai PT Bank BTPN Tbk (dan hasil merger dengan PT Bank Sumitomo Mitsui Indonesia) sebelum secara resmi berganti nama pada Oktober 2024.

Bank SMBC Indonesia merupakan salah satu bank devisa swasta terbesar di Indonesia yang berfokus pada pelayanan seluruh segmen masyarakat, mulai dari ritel, usaha mikro, kecil, dan menengah (UMKM), hingga korporasi besar.

PT Bank SMBC Indonesia Tbk memiliki lisensi dan pengawasan oleh Otoritas Jasa Keuangan (OJK), Bank Indonesia (Bl), dan merupakan anggota serta terdaftar sebagai peserta LPS.

Rekrutmen PT Bank SMBC Indonesia Tbk

Saat ini Bank SMBC Indonesia memberikan kesempatan lowongan kerja untuk dapat bergabung bersama dengan posisi sebagai berikut:

1. Back Office

Responsibility:

Managed branch operational and administrative activities, including documentation, cash management, credit collateral, clearing transactions, and stakeholder coordination, while ensuring service excellence, SLA fulfillment, and compliance with banking policies and procedures.

Requirements:

Minimum Bachelor’s Degree (S1) from a reputable university.
Minimum 2 years of experience as a Teller or Customer Service in the banking or financial services industry.
Strong knowledge of banking products, services, and branch operations, with a good understanding of banking processes and procedures.
Proficient in banking accounting and Microsoft Office applications, particularly Microsoft Excel, for transaction processing and data management.
Strong administrative and reporting skills, with excellent attention to detail, accuracy, and the ability to manage documentation and operational reports effectively.

2. Teller

Job Descriptions:

Provide excellent customer service based on SMBC Indonesia’s Service Value: “Heartfelt Banking, Meaningful Service”
Process and serve customers’ financial transactions, both cash and non-cash, in accordance with applicable systems, policies, and procedures.
Perform administrative processes related to teller transactions in compliance with applicable regulations and procedures.
Identify customers’ needs and proactively offer relevant banking products and services based on their profiles through cross-selling approaches.
Maintain service quality by ensuring data accuracy, providing clear information, and delivering appropriate solutions.
Maintain the confidentiality and security of customer data in accordance with the Bank’s policies and regulations.

Job Requirements:

Minimum Bachelor’s degree (S1).
Minimum 1 year of experience as a Frontliner, preferably within the banking or financial services industry.
Strong knowledge of banking products and services, with the ability to understand and explain effectively to customers.
Basic understanding of banking accounting and proficiency in Microsoft Office applications.
Good understanding of banking systems, policies, and procedures, with a strong commitment to compliance and accuracy.
Excellent customer service and communication skills, with a strong commitment to delivering service excellence.
Strong sales and cross-selling skills, with the ability to identify customer needs and recommend suitable banking products and services.
Customer-oriented, detail-oriented, proactive, and able to work effectively both independently and as part of a team

3. Customer Service

Job Descriptions:

Provide exceptional customer service in line with SMBC Indonesia’s Service Value: “Heartfelt Banking, Meaningful Service.”
Professionally handle customer requests, inquiries, and complaints related to the Bank’s products and services in accordance with applicable policies, procedures, and regulations.
Identify customer needs and proactively recommend relevant banking products and services based on customer profiles through effective cross-selling.
Perform administrative processes related to Customer Service transactions accurately and in accordance with applicable procedures.
Maintain high service quality by ensuring data accuracy, providing clear and accurate information, and delivering appropriate solutions to customers.
Maintain the confidentiality and security of customer information and data in accordance with the Bank’s policies and applicable regulations.

Job Requirements:

Minimum Bachelor’s degree (S1).
Minimum 1 year of experience as a Frontliner, preferably within the banking or financial services industry.
Strong knowledge of banking products and services, with the ability to understand and explain effectively to customers.
Basic understanding of banking accounting and proficiency in Microsoft Office applications.
Good understanding of banking systems, policies, and procedures, with a strong commitment to compliance and accuracy.
Excellent customer service and communication skills, with a strong commitment to delivering service excellence.
Strong sales and cross-selling skills, with the ability to identify customer needs and recommend suitable banking products and services.
Customer-oriented, detail-oriented, proactive, and able to work effectively both independently and as part of a team

4. Investment Specialist

Responsibility:

Responsible for providing advisory support to distribution teams in promoting and delivering wealth management products, including portfolio analysis, market and product insights, sales performance monitoring, and joint customer visits. Support sales teams in developing effective sales and portfolio management strategies, while driving initiatives to strengthen sales capabilities and support overall wealth management business performance.

Requirements:

Minimum Bachelor’s Degree (S1) in any major from reputable university
Minimum 3 years of experience in retail banking distribution, preferably with exposure to priority or wealth customer segments.
Good understanding of banking markets, wealth management products, and market dynamics.
Strong portfolio analysis and portfolio management skills.
Proficient in Microsoft Office, particularly Excel and PowerPoint.
Strong analytical, communication, and collaboration skills.
Customer-focused, proactive, and able to work effectively with distribution and sales teams

5. Forex Specialist

Responsibility:

Responsible for providing advisory and transactional support to distribution teams in promoting and delivering foreign exchange (forex) solutions to customers. Key responsibilities include monitoring forex pricing and margins, facilitating forex transactions between Relationship Managers and Treasury, providing daily market and forex updates, monitoring sales performance, and conducting joint customer visits. The role also supports sales teams through initiatives that strengthen forex knowledge and sales capabilities, while driving achievement of business and fee-based income targets.

Requirements:

Minimum Bachelor’s Degree (S1) in any major from reputable university
Minimum 2 years of experience in retail banking distribution and forex, preferably with exposure to priority customer segments.
Good understanding of banking markets, forex products, market dynamics, and wealth management products.
Strong sales, analytical, and communication skills.
Proficient in Microsoft Office, particularly Excel and PowerPoint.
Customer-focused, proactive, and able to collaborate effectively with distribution, sales, and other related teams.
Strong initiative and ability to work effectively in a dynamic, target-driven environment.

Tata Cara Melamar:

Kirimkan CV Anda (maks. 2 MB) ke : [email protected]

Dengan subjek email: Poisi Pekerjaan