PT Bank SeaBank Indonesia

1. Commercial Banking Admin

Job Descriptions:

• Assist in coordinating the account opening administration process (Business Entities) for partners or customers of the Commercial Banking Division
• Update and coordinate report creation for weekly, bi-weekly or monthly meeting
• Track and monitor the Commercial Banking Division’s SOPs and their due dates for review (if applicable)
• Coordinate with internal Bank parties for process requirements related to partnership lending acquisitions and document monitoring
• Support the team’s daily operations

Requirements:

• Bachelor’s Degree from Business, Management, Marketing or other relevant major
• Minimum of 1 (one) year experience in banking administration or similar position
• Familiar with banking products such as lending & funding and banking related documentation
• Familiar with Microsoft Office & Google environment
• Good communication, adaptive & eager to learn
• Placement in Jakarta/Jabodetabek

2. Asset Recovery, Operations

Job Descriptions:

• Implement provisions, policies, and internal SOPs
• Carry out administrative activities
• Carry out the preparation of reports for internal and external parties
• Billing the non-current loan portfolio (NPL) so that it becomes a current loan portfolio from the previous 3-5 collectability
• Improving the quality of credit collection accompanied by adequate administration and reporting processes
• Prepare reports regarding the implementation and results of billing for troubled debtors
• Perform collection of write-off debtors optimally in order to achieve recovery
• Provide solutions to problems related to the billing process
• Coordinate for accounts related to litigation process

Requirements:

• Bachelor’s degree from any major
• Minimal 3 (three) years of experience in asset recovery, collections, or relevant position
• Able to analyze financial statements (balance sheet, loss/profit, and financial ratio)
• Understand the provisions of BI, OJK, and applicable laws and regulations related to bank business activities and processes
• Proficiency in document processing tools, data processing, Microsoft Office, and Google Workspace
• Placement in Jakarta/Jabodetabek

3. KYC Agent, Operations

Job Descriptions:

• Perform a day-to-day due diligence review of prospective customers by confirming KYC data requirements in accordance with the applicable regulations and internal policies
• Responsible for collecting and reviewing documents submitted based on a set of guidelines provided
• Properly record and maintain documentation of necessary supporting documents
• Perform due and timely escalation to the supervisor whenever needed
• Perform any other duties relevant to the onboarding process as assigned

Requirements:

• Minimum diploma or bachelor’s degree from any major
• Has 0-1 year of experience from related field
• Must be willing to work in shifting
• Willingness to learn and grow, self-motivated, and result oriented
• Strong interpersonal, analytical, and communication skills

4. Field Collection Jabodetabek

Job Descriptions :

• Prepare a list of debtors before making a visit
• Updating all results of debtor visits through daily reports
• Follow up on contactable debtors and payment promises
• Follow up on debtors who break their promises to pay
• Perform billing visits to non-performing loan portfolios under management

Requirements :

• 2 Years of Experience in Field Collection is preferred but fresh graduates are welcome to apply
• Minimum Diploma to Bachelor Degree from any major
• Placement in Jabodetabek Area

5. Field Collection Bandung

Job Descriptions:

• Prepare a list of debtors before making a visit
• Updating all results of debtor visits through daily reports
• Follow up on contactable debtors and payment promises
• Follow up on debtors who break their promises to pay
• Perform billing visits to non-performing loan portfolios under management

Requirements:

• 2 Years of Experience in Field Collection is preferred but fresh graduates are welcome to apply
• Minimum Diploma to Bachelor Degree from any major
• Placement in Bandung Area

6. Customer Service

Job Descriptions:

• Menyampaikan informasi produk dan layanan bank;
• Menindaklanjuti dan menyelesaikan keluhan nasabah;
• Melakukan cross-selling produk Bank
• Melakukan pengelolaan arsip dan administrasi
• Menangani keluhan nasabah dan membuat rekap keluhan nasabah dalam bentuk Microsoft Excel
• Mengidentifikasi dan memitigasi potensi risiko khususnya Risiko Operasional pada setiap transaksi yang dilakukan di Customer Service
• Melakukan Customer Due Diligence untuk mendapatkan informasi akurat dan relevan mengenai data calon nasabah sesuai dengan data yang disampaikan pada aplikasi pembukaan rekening.
• Melakukan Enhanced Due Diligence kepada nasabah berisiko tinggi dengan menambahkan aspek persyaratan atau data yang harus dipenuhi calon nasabah

Requirements:

• Minimal gelar Sarjana dari jurusan apa pun
• Minimal 1 (satu) tahun pengalaman di bidang terkait
• Familiar dengan Microsoft Excel dan mampu mengoperasikan Microsoft Office & PowerPoint
• Berorientasi pada pelanggan
• Penempatan di Medan